Post Installation Service

After last step of qualification SAT is over, the systems are handed over to respective clients. That time onwards post installation service & support becomes very critical/vital.
We respect that the product batch is of highest importance than the system itself. All the efforts, cost & valuable time will go in waste if the prompt, accurate, responsive support is not given. As an end users ourselves, we do understand the importance of the same & hence at BAPS we give highest of the priority to service support & trouble shooting activities. At any given day, our team is reaching client site within 24 hours of the call received. We use all possible ways & means, technology to make client trouble free at the earliest.
We analyze the nature of problem accordingly respective team from engineering, automation, Quality and even process team is taking immediate actions to be with our partner client on site. We have established an open system where no systemic hurdle to delay the actions.